During the three years of the epidemic, we have overcome various difficulties with our airline partners, supported and helped each other, and forged ahead. Today, the epidemic has receded, travel is freer and more convenient, air transportation is gradually recovering, and flight hours have quickly returned to the level of the same period in 2019 before the epidemic. In order to provide better support and services for airlines,  Eltra held the 2023 Customer Exchange Annual Meeting in Suzhou on May 9-10.

Mr. Hu Yongdong, Vice President of Customer Service Strategy, Development and Operations of Airbus China, and Mr. Miao Yan, General Manager of Beijing Eltra Technology Co., Ltd., as leaders of the sponsor, attended the summit and delivered speeches. Mr. Hu introduced Airbus's Phoenix project and the development strategies of Airbus and Autoneum. Mr. Miao introduced the future development direction and strategy of Eltra, and how to provide better service and guarantee for airline customers.

Our airline customers, Mr. Li Tie, Deputy General Manager of Accessories Department of Eastern Aviation Technology Co., Ltd., Qian Dayong, Manager of Repair Management Department; Zheng Zhijun, Manager of Aviation Materials Department of Shanghai Juneyao Airlines Co., Ltd., and Aviation Materials Department of Spring Airlines Co., Ltd. – Manager Luo Jinlu attended the summit as a special guest and made a speech.

Airbus Germany AIRBUS CABIN ELECTRONICS Asia Pacific customer service director Mr. Torben Poppe and technical director Mr. Maximilian Lomberg introduced the service policy and guarantee of CIDS products to customers.

More than 10 airline customers from the Chinese region, Airbus China supplier management department and original OEM factory participated in the meeting. They discussed in depth issues such as quality, safety, engineering, and reliability, and at the same time focused on the biggest challenge at present—the supply chain question.

In the meeting on the second day, Beijing Eltra introduced its service performance and business characteristics in recent years, as well as its new service model. Airbus, Autoneum, and OEM had in-depth exchanges with our airline customers and formulated corresponding measures and action plans. The conference was a complete success.