As a wholly-owned subsidiary of Airbus, ELTRA successfully held customer symposium in Suzhou from May 9^th to 10^th and in Guiyang from May 25^th to 26^th. As a leading components maintenance and engineering service provider, ELTRA aims to demonstrate the latest products and services to domestic customers and promote exchanges and cooperation between OEMs and domestic customers.

 

2023 is a critical period for the safe and orderly recovery of the civil aviation market in China, ELTRA hopes to take this chance to fully communicate with all parties involved, enhance mutual cooperation, reach a consensus, unswervingly development with innovation, achieve win-win cooperation, and strive to promote the recovery of civil aviation market.

“Adhering to the customer-centric service philosophy of Airbus' after-sales service department, ELTRA is an important part of Airbus “local for local” service strategy in China”. Mr. Yongdong HU, VP Strategy, Business Development and Operations of Customer Services, Airbus China, delivered the opening speech to the conference. He also emphasis on ELTRA’s strategy to be the greater, faster, better and more economical option for the industry partners.

Mr. Miao Yan, General Manager of ELTRA, introduced the business dynamics and future development plan of ELTRA. He illustrated that ELTRA will stick to its position as OEM approved, one-stop maintenance and services center, its services scope covers whole life cycle of components.

Representatives of customer leaders from airline companies shared topics such as the operating status of airline companies, new trends in cabin refitting, as well as opportunities and challenges in current operations, and expressed their gratitude to ELTRA for its consistent support. It is expected that ELTRA can develop more OEM partners for maintenance and repair business in China.

 

The OEMs introduced the product and service network, and listened to customer feedback extensively. In the symposium, airline companies, OEMs and ELTRA conducted in-depth panel discussions on topics such as material cost, supply chain issues and operation challenges which are generally concerned by everyone.

The 2 meetings brought together more than 100 airlines customers from China region and 7 OEM manufacturers representatives from Europe. On the one hand, as a wholly-owned subsidiary of Airbus, ELTRA takes this opportunity to demonstrate its latest maintenance business and engineering solutions such as STC and modification to meet the trend of emerging new demands in the market; on the other hand, for customers invited to participate in this event, this is not only an excellent opportunity to learn about Airbus' after-sales service strategy, ELTRA 's latest products and services, but also a platform to establish new contacts and expand new business.

ELTRA has been committed to providing high-quality component maintenance services and one-stop engineering technology solutions, actively expanding OEM partners, and constantly innovating to meet market demand. The conference also received wide acclaim from OEM partners and positive feedback from airline customers. ELTRA is willing to continue to develop high-quality services, cooperate with partners and customers to enhance mutual cooperation, strengthen contact, and continue to write a new chapter in the future.